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Case Study · Emergency Response · Grocery · Retail

Grocery stores serviced during
an ice storm.

LDR coordinated roll-off dumpsters, waste removal, portable generators, and sanitation so affected stores could clear hazards and reopen.

A roll-off dumpster and generator staged at a grocery store entrance after an ice storm.
Historic ice storm · Texas grocery stores
The result

Grocery stores cleared of contaminated food and reopened.

Regional grocery stores
The Emergency

Power loss and spoiled inventory kept the stores from reopening.

A historic ice storm froze roads, downed trees, and knocked out power across Texas. Without working coolers, perishable inventory inside grocery stores began spoiling.

The spoiled food created a contamination hazard that had to be cleared before the stores could reopen. Local suppliers and emergency services were overwhelmed, while dangerous road conditions blocked access to affected areas.

The grocers needed waste removed and temporary power in place to make each store safe to reopen. They called LDR.

Worker spreading rock salt with scoop to de-ice a snow-covered walkway during winter storm
The LDR Solution

Crews reached the inaccessible stores.

LDR's emergency response team was moving within hours of the storm's escalation.

  • Teams navigated routes around blocked roads and downed trees in subfreezing conditions.
  • Crews arrived on site within hours and worked continuously through recovery.
  • Portable generators kept stores powered and operating through the freeze.
  • Weather-equipped trucks and roll-off dumpsters reached affected grocery stores.
  • Spoiled food, hazardous material, and damaged packaging were removed from parking lots, back rooms, and loading bays.

The Outcome

Removing the spoiled inventory allowed the stores to reopen.

With the health hazard cleared and temporary power in place, staff returned to restocking shelves and serving their communities.

For Multi-Site Leaders

How grocery teams can prepare before a winter emergency.

A prepared response starts with a clear activation path and site information crews can use as soon as roads and power fail.

Name the emergency contact before the storm. Give store leaders one number to call, and identify who can approve service at any hour.
Keep the affected store list ready. Share access points and priority locations so crews can adjust as conditions change.

Prepare before the next storm.

Talk with a national account manager about an emergency waste, power, and sanitation plan for your stores.

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