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Case Study · Emergency Response · Healthcare

Keeping 26 medical sites open through Hurricane Helene flooding.

LDR coordinated services including commercial generators, accessible restrooms, and waste removal across a major hospital network despite regional shortages.

A hospital campus supported during Hurricane Helene.
Hurricane Helene · Hospital network · September 2024
The outcome

26 medical sites kept open.

The Emergency

Flooding disrupted power and water across a 26-site hospital network.

As Hurricane Helene brought historic flooding, a major hospital network called LDR's 24/7 emergency hotline. Its hospitals and clinics needed temporary power, sanitation, and supporting infrastructure before the storm's full impact arrived.

Across 26 medical sites, staff still had to treat storm-related injuries and ongoing critical-care patients while the flooding disrupted power and water.

Regional supplies were already limited. The network needed LDR to coordinate multiple services across all 26 sites on a tight timeline.

LDR Site Services towable diesel generator connected outside a commercial building for backup power
The LDR Solution

LDR brought power, sanitation, and site support to all 26 locations.

LDR's response plan aligned equipment and delivery priorities with the storm's projected path.

How the response unfolded

The call
24/7 hotline activation
The hospital system called LDR's emergency line, and we built a support plan for the storm's projected impact.
Deployment
Power and sanitation to 26 sites
LDR delivered commercial-grade generators, accessible restrooms and sanitation stations, lighting, fencing, and waste removal.
Through the flooding
All 26 sites stayed open
All clinics remained fully operational during the storm. 
After
Response extended to 2 more states
Hospitals affected by Helene in Georgia and Florida requested the same support, and LDR fulfilled those requests.
The outcome

All 26 medical sites remained operational throughout the storm.

26Medical sites kept open
0Hours of downtime
24/7Hotline activation
1Ongoing services contract

The hospital and its clinics remained fully operational throughout Hurricane Helene, allowing staff to treat critical-care and storm-related patients without interruption. LDR provided the same support to hospitals in Georgia and Florida. The work led to an ongoing services contract.

For Multi-Site Leaders

What a healthcare facilities team can learn from the response.

A prepared response depends on a clear activation path, site priorities, and a single plan for every service.

Set the emergency activation path in advance.Give facility leaders one number to call and confirm who can authorize power, sanitation, and site support.
Prioritize continuity by site.Identify each facility's power, water, patient-care, and access risks before conditions deteriorate.
Plan for regional shortages.A nationwide sourcing plan can reach beyond local inventory when a storm constrains nearby supply.
Coordinate every service under one plan.Allow LDR to organize all necessary services so sites do not have to arrange each one separately.

Prepare your medical sites before the next storm.

Talk with a national account manager about standby power, sanitation, and supporting site services across your facilities.

No obligation · 24/7/365 emergency line · Nationwide