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Case Study · Emergency response· Distribution

Custom handwash stations during the Covid-19 pandemic.

When handwash stations were unavailable during Covid-19 lockdowns, LDR sourced available units and engineered more for a national eCommerce retailer.

Covid-19 pandemic · eCommerce fulfillment · 2020
The Outcome

Operational fulfillment centers and a safer work environment.

The Emergency

Handwash stations were unavailable just as demand & health risks increased.

In spring 2020, Covid-19 increased both the order volume and health risk across a national eCommerce retailer's fulfillment network. The retailer needed to keep every center safe, sanitary, and fully operational.

The plan was straightforward: buy handwash stations and install them nationwide. But the equipment supply chain had seized up, and the required units were unavailable.

Every site needed accessible hygiene stations on a pandemic timeline. The retailer called LDR to source what was available and create a solution for the remaining demand.

LDR Site Services portable restrooms and hand wash stations set up on a paved plaza with pump-out service truck
The LDR Solution

LDR sourced available units & engineered the rest.

LDR sourced portable handwashing stations across its national network. Where units were not available, the team engineered custom stations from materials the supply chain could still deliver.

  • Custom stations followed the required ADA dimensions, including a 34-inch maximum rim height, knee and toe clearance, and one-hand faucet operation.
  • Available and custom-built units were deployed nationwide, then installed and maintained at the retailer's fulfillment centers.
The Outcome

Every fulfillment center received accessible hygiene stations on time.

The retailer's network remained operational, and warehouse teams had a safer place to work throughout the pandemic.

For Multi-Site Leaders

What multi-site distribution teams can learn from the response.

LDR's response paired nationwide sourcing with a custom-build option when the standard supply chain could not meet demand.

Plan beyond available inventory.When standard units were unavailable, custom fabrication closed the gap.
Keep accessibility in the specification.The custom stations complied with ADA dimensions, even under emergency conditions.
Coordinate installation around operations.Stations reached every fulfillment center on time, and the eCommerce network remained operational.
Use one team across the footprint.LDR sourced, built, installed, and maintained the stations as one nationwide response.

Plan your multi-site hygiene response before the next disruption.

Speak with LDR about sourcing, installation, and service for accessible hygiene stations across your locations.

No obligation · 24/7/365 emergency line · Nationwide